Scheduling for spas and massage studios
Scheduling for spas and massage studios
Services are long, they take a room, and they need turnaround between one client and the next. If the calendar only knows the start time, the room is never ready in time.
Your catalog, with the duration it actually takes
- Relaxation massage60 min
- Deep tissue massage90 min
- Hot stone massage75 min
- Full spa ritual150 min
- Lymphatic drainage60 min
- Couples massageneeds two therapists90 min
Full spa ritual takes 150 minutes. A calendar that treats everything as “an hour” will offer you a slot that service doesn't fit into.
Why it fits
Why WhatsApp scheduling fits spas and massage studios
One to two hour services where a miscalculation ruins the rest of the day.
Turnaround and cleaning between clients are part of the service, not an extra.
Plenty of advance and gift bookings, all arranged by message.
Services
Typical durations in this trade
Duration is what decides which times get offered to the client. These are the usual values to start from and adjust with your own measurements.
What changes in your calendar
A couples massage needs two therapists free at the same hour. Availability is worked out across the whole team in one pass, so a slot is only offered when the resource actually exists.
| Service | Duration |
|---|---|
| Relaxation massage | 60 min |
| Deep tissue massage | 90 min |
| Hot stone massage | 75 min |
| Full spa ritual | 150 min |
| Lymphatic drainage | 60 min |
| Couples massageneeds two therapists | 90 min |
Your calendar
How your calendar ends up
One therapist, one schedule
Each therapist sets their own days and hours, split shifts included. Anyone without their own inherits the business hours.
The assistant checks before it answers
It never tells the client you're full or closed without having looked at your calendar. If it tries, the system blocks the reply and forces it to check.
A reminder the day before
The client confirms or says they can't make it, and that slot goes back on sale.
Days you open as an exception
A Sunday or a public holiday opens for that date, without touching the weekly schedule. The assistant respects it.
Questions
Frequently asked questions
Can I sell gift vouchers?
Not yet. Today you book the appointment and payment happens on site or through whatever method you use. Voucher sales and online payment aren't implemented.
How do I block a room that's under maintenance?
By closing the day or marking time off for the person who works in that room. Blocking a room as a resource independent of the therapist is on the way.
Does it work for group classes or workshops?
Yes. A service can be configured with room for several people, and then availability depends on the seats left rather than on one therapist.